MAIA support is handled directly by the product team. Here's how to reach us.
Send an email to [email protected]. Include your account email, a description of the issue, and any screenshots if relevant.
Response Time
We aim to respond within 24 hours on business days.
What to Include
To help us resolve your issue faster, include:
1. Your account email address
2. What you were doing when the issue occurred
3. What you expected to happen vs. what actually happened
4. Your browser and device (e.g., Safari on MacBook, Chrome on Windows)
5. Screenshots if the issue is visual
Known Issues
Check the Troubleshooting section for common issues and their solutions before contacting support.